FAQs
How do I log into my account?
Click on (insert user icon image) (located in the upper right Enter your login credentials (email and password)If you do not have a login click "Create Account" Input your complete information, begin shopping *If you are creating a Pro Account, verification of your professional credentials is required before you can check out.
Is there a Kelley Baker Brows Help email?
Yes, for issues with an order, technical support, account problems, or anything else you can't resolve, email: help@kelleybakerbrows.
How do I process a return?
Our policy can be found here: https://www.
Does Kelley Baker still do training? How can I book a training session?
Private Training sessions with Kelley Baker or her senior stylist Kim Pena are available to licensed professionals only. If you already have a Kelley Baker Pro or Wholesale Account, click the Training tab on the top of the website, select your desired option, follow the prompts, and continue to checkout.How much of a discount do I get if I am a Wholesaler or MUA?
Wholesale Accounts are available to licensed professionals who wish to sell Kelley Baker Brows products to their clientele. Pro Accounts are available to any beauty professional. To see discounts and full program details check out our Membership Tiers.
Now that I’m a wholesaler, do you have a file of approved images for me to share on my website?
Yes, please send a request to bree@kelleybakerbrows.com
Do you still take brow appointments?
We no longer offer appointments to the public, however you can reach out to our Master Stylist, Kim for client appointments. Kim Peña - Kelley Baker Brows Master Stylist